This document constitutes a legally binding agreement between you (“User” or “You”) and Phantom EdTech LLC, operating under the brand name Wisend (“Company,” “we,” “us,” or “our”).
These Terms & Conditions (“Terms”) govern your access to and use of our website at https://wisend.io (the “Website” or “Platform”), as well as any products, content, digital downloads, materials, or services offered through it (collectively, the “Services”).
By accessing or using our Website or Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, and any other applicable policies or terms that may be presented to you.
If you do not agree with these Terms, you must not access or use the Website or any Services provided through it.
To make this Agreement clearer, certain terms are defined below and throughout these terms:
Website (or Platform):
The website located at https://wisend.io, including all subdomains and associated services, tools, interfaces, products, content, downloads, and technologies made available by Phantom EdTech LLC, which serve to deliver the Services.
Services:
All services and digital products offered by Wisend, including (but not limited to) educational PDF guides, checklists, templates, workbooks, toolkits, newsletters, and other self-paced resources delivered through the Website, email, or any associated platform (e.g., learning management systems or CRM systems powered by third parties such as GoHighLevel).
User (or You):
Any natural person or legal entity who accesses, interacts with, downloads from, purchases from, or otherwise uses the Website or Services.
Owner (or We / Us / Our):
Phantom EdTech LLC, a legally registered business entity based in Wyoming, United States, and operating under the trade name Wisend. The Owner is responsible for the development, operation, maintenance, and delivery of the Services provided through or in connection with the Website.
Agreement:
This Terms & Conditions document, together with our Privacy Policy and any other supplementary or product-specific agreements, policies, or notices, whether explicitly referenced herein or linked from the Website.
Terms:
All legally binding provisions, obligations, limitations, rights, and responsibilities that govern the use of the Website and Services. These Terms may be amended or updated at the discretion of the Owner at any time, without prior notice.
By accessing or using any portion of the Website or by purchasing or downloading any Services, you:
Acknowledge that you have read, understood, and accepted these Terms;
Agree to be legally bound by all provisions contained herein, including any updated versions posted on this Website;
And understand that you are entering into a direct, legally binding agreement with Phantom EdTech LLC, operating under the Wisend brand, which governs your use of the Services.
If you are entering into this Agreement on behalf of a business or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms.
All courses, guides, PDFs, and other materials offered by Wisend (operated by Phantom EdTech LLC) are provided solely for informational and educational purposes. We make no guarantees regarding employment, job placement, career advancement, or any specific professional outcome resulting from participation in or completion of any course or program.
Any examples, case studies, testimonials, or results mentioned on our Website, within course materials, or in related communications are provided for illustrative purposes only. They are not intended — and should not be interpreted — as guarantees or promises of future performance or results.
Phantom EdTech LLC is not responsible for any financial decisions, losses, or actions taken based on the content of our courses or materials. Participation in any course or use of any material does not create a business, employment, partnership, or agency relationship between you and Phantom EdTech LLC, its affiliates, or any course instructors.
Furthermore, Phantom EdTech LLC does not influence or control job markets, industry demand, salary levels, economic conditions, or individual performance. We disclaim any responsibility for outcomes, expectations, or results related to these external factors.
All prices for Wisend products and Services are subject to change without prior notice. Phantom EdTech LLC reserves the right to modify pricing for any course, guide, template, or other digital material at any time based on promotions, updates, regional adjustments, or business decisions.
Prices may vary over time or across different regions, currencies, or distribution platforms.
Please note that any change in price after your purchase does not entitle you to a refund, credit, or partial reimbursement. All purchases are final unless otherwise stated in our refund policy (if applicable).
Nothing in these Terms shall be construed or interpreted as creating a partnership, joint venture, agency, employment, fiduciary, or any other special relationship between you and Phantom EdTech LLC, operating under the Wisend brand.
Your use of the Website and Services is solely in the capacity of an independent user. You acknowledge and agree that no such special relationship exists, is intended, or may be implied between you and Wisend.
We may update or revise these Terms from time to time to reflect changes in our Services, legal obligations, or business operations. All modifications become effective immediately upon posting on this page, unless otherwise stated.
Your continued access to or use of the Website and Services following the posting of updated Terms constitutes your acceptance of those changes.
We encourage you to review this page periodically to stay informed of any updates or revisions.
If you have any questions or concerns regarding these Terms & Conditions, please contact us at [email protected].
We will make every reasonable effort to respond promptly and address your inquiry in accordance with our internal policies and applicable laws.
Unless otherwise stated, all content available on the Website https://wisend.io — including, but not limited to, text, images, graphics, logos, digital downloads, product files (e.g., PDFs, checklists, templates), videos, course materials, and documentation — is either owned by Phantom EdTech LLC (operating under the Wisend brand) or used with the explicit permission of licensors and content creators.
We make every reasonable effort to ensure that all content published on the Website complies with applicable laws and does not infringe upon the intellectual property rights of third parties.
If you believe that any material hosted on or distributed through our Website violates your intellectual property rights, please contact us at [email protected], and we will promptly investigate and address the matter in accordance with our internal procedures and applicable regulations.
All content made available on this Website is protected by applicable intellectual property laws and international treaties. All rights are reserved unless explicitly granted otherwise.
You may not reproduce, distribute, modify, publish, display, license, create derivative works from, or otherwise exploit any content from this Website without the prior written consent of the Owner — Phantom EdTech LLC, operating under the Wisend brand — unless such use occurs as a natural consequence of utilizing the Website for its intended purpose (for example, downloading purchased materials for your personal, non-commercial use).
Any unauthorized use, reproduction, or distribution of the content may result in the immediate termination of your access to the Website and Services, and may also lead to legal action, including claims for damages or injunctive relief.
Your use of the Website and its Services is governed by these Terms, as well as all applicable local, national, and international laws and regulations.
As a User, you agree that you will not:
- Use the Website or its content for any unlawful, deceptive, harmful, or fraudulent purpose;
- Impersonate any person or entity, or misrepresent your affiliation with any organization or individual;
- Infringe upon the intellectual property rights of Wisend (operated by Phantom EdTech LLC) or any third party;
- Attempt to gain unauthorized access to the Website, its systems, or interfere with its security, functionality, or performance;
- Use automated systems, bots, or scripts to collect data or content from the Website without explicit written permission;
- Upload, transmit, or distribute viruses, malware, or any other harmful or disruptive code.
We reserve the right, at our sole discretion, to suspend or terminate your access to the Website or Services at any time if we determine that you have violated this Acceptable Use Policy or any other part of these Terms.
To the maximum extent permitted by applicable law, Phantom EdTech LLC, operating under the Wisend brand, including its officers, directors, employees, affiliates, agents, contractors, partners, licensors, and suppliers, shall not be liable for any indirect, incidental, punitive, consequential, special, or exemplary damages of any kind, including but not limited to:
- Loss of profits or income
- Loss of business, contracts, or opportunities
- Loss, corruption, or unauthorized access to data
- Service interruptions, system failures, or downtime
- Reputational or goodwill damage
This limitation applies even if we have been advised of the possibility of such damages and regardless of the legal theory under which the claim arises — whether in contract, tort, negligence, strict liability, or otherwise.
Your sole and exclusive remedy for any dissatisfaction with the Website, Services, or related materials is to discontinue use of the Website and Services.
At Wisend (operated by Phantom EdTech LLC), we are committed to delivering high-quality digital products — including guides, courses, programs, videos, checklists, templates, and educational PDFs — designed to provide genuine value to our users.
To ensure fairness and transparency in every transaction, we offer a 14-day money-back guarantee for all eligible purchases, subject to the following conditions:
- Implementation Requirement
Refunds will not be granted on the same day of purchase or in cases where the user has not made a genuine effort to apply or implement the product. You must demonstrate that you have actively used the product and tested it within your specific context before requesting a refund.
- Constructive Feedback Requirement
To qualify for a refund, you must provide clear, detailed, and constructive feedback explaining why the product did not meet your expectations. This feedback helps us understand your experience and improve future offerings.
- Ineligible Reasons for Refunds
Refunds will not be granted for reasons such as:
“This doesn’t apply to me”
“This wasn’t what I expected”
“I’m dissatisfied”
“I changed my mind”
“I didn’t have time to use it”
Personal or financial circumstances unrelated to the transaction
- No Refunds for Policy Misuse
We reserve the right to deny refund requests made solely because a money-back guarantee exists, or where no valid concern or legitimate use case has been demonstrated.
This policy protects the integrity and value of our digital products and prevents abuse of the refund process.
- Fraudulent or Exploitative Requests
We do not tolerate fraudulent refund claims. Requests involving unverifiable circumstances, repeated refund patterns, or exploitation of the refund window may be flagged, investigated, and denied.
- Exceptional Circumstances
In rare cases involving major product defects or a failure to deliver the advertised features, refunds may be considered on a case-by-case basis. You will be required to provide relevant and verifiable evidence demonstrating the issue.
- Download and Access Issues
If you encounter technical issues that prevent access to or download of a purchased product, you must report the issue to [email protected] within 72 hours of purchase.
If our team cannot resolve the issue after reasonable assistance has been provided, a refund may be issued.
- AI-Generated Products
Certain products offered by Wisend are partially or fully created using artificial intelligence (AI) technologies.
By purchasing such products, you acknowledge and agree that AI-generated content is not eligible for a refund under any circumstances, as results and creative outputs may vary by design.
Purchasing these products implies your understanding and acceptance of this limitation.
If you believe your situation meets the conditions outlined above, please follow the steps below to submit a refund request:
Email us at [email protected]
1. Use the subject line: “Refund Request”
2. Include the following information in your message:
- Your full name
- The email address used for the purchase
- Your order confirmation or receipt
- A clear and concise explanation demonstrating how your case meets the refund eligibility criteria
Once received, our team will review your request and respond within a reasonable timeframe. Additional information or documentation may be requested to verify eligibility.
All refund requests must be submitted within 14 days of your original purchase date.
Requests that do not comply with the conditions outlined above will not be processed.
Wisend (operated by Phantom EdTech LLC) reserves the right to deny any refund request that does not meet our stated criteria, without exception.
This policy is designed to ensure that our refund system remains fair, transparent, and resistant to misuse — while maintaining the quality, value, and integrity of our digital products.
Phantom EdTech LLC, operating under the Wisend brand, reserves the right to suspend, limit, or terminate access to the Wisend Services for purposes such as maintenance, system updates, security enhancements, or other operational requirements.
Where feasible, Users will be notified in advance of any planned downtime.
Please note that the availability and performance of our Services may also be affected by factors beyond our control, including but not limited to:
- Force majeure events
- Network or connectivity outages
- Third-party service disruptions (e.g., hosting providers, payment processors, or delivery platforms)
We make every reasonable effort to restore full access and functionality as promptly as possible in the event of interruptions, and we appreciate your understanding and patience during such periods.
Please refer to our Privacy Policy to understand how we collect, store, use, and protect your personal data.
By accessing or using this Website or any of our Services, you acknowledge and agree to the data practices described in our Privacy Policy.
All intellectual property rights — including, but not limited to, copyrights, trademarks, design rights, trade dress, and all other proprietary rights — relating to this Website, its content, and the Services offered are the exclusive property of Phantom EdTech LLC (operating under the Wisend brand) or its authorized licensors.
Nothing in these Terms shall be interpreted as granting you any license or right to use any intellectual property owned or controlled by us or our licensors, except where explicitly permitted in writing.
Any unauthorized use, reproduction, modification, or distribution of our content, trademarks, or branding materials is strictly prohibited and may result in legal action, including claims for damages or injunctive relief.
If you have any questions, concerns, or inquiries regarding these Terms or your use of our Website, please contact us at:
Phantom EdTech LLC
Operating under the brand name Wisend
701 Tillery Street, Unit 12-2985
Austin, Texas 78702
United States
Email: [email protected]